Effective Date: May 12, 2026

Last Updated: May 12, 2026

GenXpat ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at genxpat.us, purchase our products, or interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Who We Are

GenXpat is a digital education and planning resource for people moving abroad. We offer interactive planning tools (the Moving Abroad Prep Kit), educational guides, consultation calls, and email content.

Business contact: 1065 SW 8th St, 313, Miami, FL 33130 - [email protected]

Information We Collect

Information you give us directly:

Name and email address (when you create an account, purchase a product, subscribe to our list, or contact us)

Payment information (processed by our payment provider; we do not store your full card details)

Billing address (for tax and fraud-prevention purposes)

Information you enter into our planning tools (which is stored locally on your device unless you explicitly choose to back it up to our systems)

Information you share during consultation calls or via support communications

Information we collect automatically:

Device information (browser type, operating system, screen size)

Usage data (pages visited, time on site, links clicked)

Approximate location (derived from IP address, used for analytics and tax compliance)

Cookies and similar tracking technologies (see "Cookies" section below)

Information from third parties:

Payment confirmation and fraud-prevention signals from our payment processor (Stripe)

Email engagement data from our email service provider

Analytics data from Google Analytics or similar services

How We Use Your Information

We use the information we collect to:

Deliver the products and services you've purchased (give you access to the Prep Kit, schedule consultation calls, send purchase confirmations)

Communicate with you about your purchase, account, or support requests

Send marketing emails about our products, updates, and content (only to people who opt in)

Process payments and prevent fraud

Improve our products and website based on usage patterns

Comply with legal obligations

Enforce our Terms of Service

How We Share Your Information

We do not sell your personal information.

We share information only with service providers who need it to operate our business:

Payment processor (Stripe): to process your purchase

Email service provider (GoHighLevel and any email delivery partners they use): to send you transactional and marketing emails

Hosting and infrastructure providers: to host our website, member portal, and the Prep Kit

Analytics providers (Google Analytics or similar): to understand site usage

Customer support tools: to respond to your inquiries

We may also share information when legally required (subpoena, court order, regulatory request) or to protect our rights, property, or the safety of our users.

If we are acquired by or merged with another company, your information may transfer as part of that transaction. We will notify you before this happens.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

Remember you when you log in to your member portal

Save your progress in the Prep Kit (stored locally in your browser)

Measure site usage and improve our content

Track conversions from marketing campaigns

You can disable cookies in your browser settings, but some features of the site (notably the Prep Kit's automatic progress saving) require them to function.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with services. After you close your account or stop using our services, we may retain certain information:

Purchase records for tax and accounting purposes (typically 7 years in the United States)

Email engagement records as required by anti-spam laws

Information needed to resolve disputes or enforce our agreements

Your Rights

Depending on where you live, you may have the right to:

Access the personal information we have about you

Correct inaccurate information

Delete your information (subject to our legal retention obligations)

Opt out of marketing communications (every marketing email includes an unsubscribe link)

Export your information in a portable format

Object to certain types of processing

To exercise any of these rights, email us at [email protected].

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California residents: You have specific rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. To exercise your CCPA rights, contact us at [email protected].

EU and UK residents: You have rights under the General Data Protection Regulation (GDPR) including the rights listed above plus the right to lodge a complaint with your local data protection authority. We process personal data under the lawful basis of consent (for marketing) and contract (for delivering purchased products).

Children's Privacy

Our services are not directed to children under 13 (or 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately and we will delete it.

Data Security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS), reputable payment processors that meet PCI-DSS standards, and access controls on internal systems. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

If a data breach occurs that affects your personal information, we will notify you as required by applicable law.

International Data Transfers

Our services are operated from the United States. If you access our services from outside the United States, your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent changes. Material changes will be communicated by email (if you're on our list) or via a notice on the website.

Contact Us

Questions about this Privacy Policy or our data practices?

Email: [email protected]

Mail: 1065 SW 8th St, 313, Miami, FL 33130